PRIVACY POLICY
Last Updated: October 4, 2022
Welcome to LocalGames.online! Local Games LLC (“LGO,” “we” or “us”) take the privacy of our users very seriously, and we have crafted this Privacy Policy to explain how we collect, use, share and protect your information when you use our Service. Please read this Privacy Policy carefully. By using our Service, you acknowledge you have read and understand the terms of this Privacy Policy and our separate Terms and Conditions, which are incorporated herein by reference. If you do not agree with our practices, you may not use or access the Service. Capitalized terms that are not defined in this Privacy Policy have the meaning ascribed to them in our Terms.
Please note that this Privacy Policy only applies to our Service; it does not apply to websites, applications, operating systems, or other platforms of third parties (“Third Parties”). Each Third-Party platform will have its own privacy practices and may use their own cookies or other technology to collect information from you.
1. WHO ARE WE?
The information collected on localgames.online is controlled by:
Local Games Online LLC
8 The Green, STE B
Dover, Delaware 19901
USA
Email: privacy@localgames.online
2. WHAT INFORMATION DO WE COLLECT?
We consider personal information (“Personal Information”) to include all information that might identify you, either directly or indirectly. We may collect the following personal information about you:
· Basic Identifying Information: Such as your name, postal address, and email address.
· Transaction and Payment Information: Such as your purchase history, payment card information, payment account, billing and shipping addresses, and other information related to your transactions.
· Interactions with LGO: Communications and requests to LGO including with customer service, through social media, and other interactions.
· Returns: As part of processing a return, you may be asked to provide payment and location information.
· Information You Make Public: We collect information that you make public yourself, such as when you post a review. This may include information we gather from other websites, such as if you post on social media about our products. Information we get from social media can also include details from your social media profile, like your username or location. Be careful when deciding what information to make public. We cannot always control or remove public information.
· Technical Information: We may collect information about the way you access our website. This can include information about the device you are using, information about the software your device is using (such as its operating system), and information about your internet connection (such as your IP address). Using this information, we can estimate your location.
· Activity Information: We may also collect information about your online activity. This can include information about how you interacted with certain content or advertisements. This includes information we get from our own website. For example, if you click on one of our advertisements on a different website, we may collect information about that interaction. We also track your logins and information about any errors or crashes you experience while using our website. The information we collect regarding your activity is used to measure the effectiveness of our advertisements and is not tied to any particular individual.
· Geolocation Information: Including information that permits us to determine your location, such as if you manually provide location information or enable your device to send us precise location information.
· Other Information: From time to time, we may collect other information from you, such as when you make a claim for a prize pursuant to a contest or other promotion run on the website, when you request assistance through our customer service, or when you voluntarily subscribe to promotions, reminders, or newsletters. You will always be asked for your consent in advance of providing such other information, and we will not collect it without your permission.
3. HOW DO WE COLLECT YOUR INFORMATION?
We collect your personal information in the following ways:
· When you provide information. This happens when you give us information about yourself. For example, you give us information when you create an account or sign up for a subscription with us.
· When you reach out to us. This happens when you contact our customer support team, call us, or connect with us on social media.
· From Third Parties. We may collect personal information about you from third parties. This information may include your device/internet connection information, internet activity information, and geolocation information. We may use Plausible to collect usage data, analyze how you use the Service, and provide advertisements to you on other websites. For more information about Plausible’s data policy, please visit https://plausible.io/data-policy.
· Through Cookies, tracking tools, and other automated technologies. We or third parties we work with use cookies and web beacon technology to gather device and internet connection information, internet activity information, identifiers, and location information from you. The primary purpose of a cookie is to identify you as a unique user of the Service.
· From Social Media Platforms and Networks. If you interact with LGO on social media or use features, such as plugins, widgets, or other tools made available by social media platforms or networks (for example, Facebook, Instagram, or Twitter) in connection with the Service, we collect information that you share with us, or that the social media platforms share with us. For more information about the privacy practices of social media platforms, please review the privacy policies and settings of the social media platforms and networks that you use.
· From Other Sources. For example, we may obtain information about you from other sources, such as data analytics providers, marketing or advertising service providers, fraud prevention service providers, vendors that provide services on our behalf, or publicly available sources.
4. HOW DO WE USE COOKIES, TRACKING TOOLS, AND OTHER AUTOMATED TECHNOLOGY?
We and our third-party service providers (such as advertising and analytics providers) use cookies, web beacons, clear GIF, pixels, internet tags, and other similar tracking technologies to gather information when you interact with our Service and email communications. Some cookies help us maintain the security of our Service and your account, prevent crashes, fix bugs, save your preferences, and assist with basic website functions. These cookies are “necessary” because we need them for the Service to work properly. You can remove these necessary cookies by modifying your browser settings. Please note, some features of our Service may not be available to you as a result. We may permit third parties to use cookies and tracking technologies on our Service for analytics to understand how visitors interact with our Service. For example, we use Plausible to evaluate website traffic and usage data to help us improve our products and services. For more information about how Plausible collects and processes data visit https://plausible.io/data-policy.
5. HOW DO WE USE YOUR INFORMATION?
We take your privacy seriously. The information we collect about you is only collected with your consent, when the law requires, when we need your information to perform a contract (for example, to fulfill an order you place with us), or when we have a legitimate interest in it. Here are the main ways we use your information:
· To provide you products and services:
o Provide products and services that you request such as physical orders or digital goods.
o Communicate with you through various channels with transactional or promotional information.
o Administering surveys or questionnaires and to provide rewards or gifts, where applicable.
· To provide customer services to you:
o Provide customer service when you need help and/or to improve and optimize your experience with our website and Service.
o Communicate with you through various channels to advise or provide status updates on your order, requests, inquiries, and applications.
· To administer and enhance our brands:
o Track the efficacy of our website and Service to help us learn more about our visitors' and customers' shopping behavior.
o Improve our website experience, including for troubleshooting and maintenance purposes.
o Conduct research and internal analytics, develop new products and services, perform market research and data analytics, and analyze our products, services, websites, and applications.
o Publish customer testimonials.
· To secure our services:
o Protect against error, fraud, unauthorized transactions, claims and other liabilities.
o Detecting and preventing fraud and malicious activities.
o Assist law enforcement and respond to regulatory enquiries.
o Comply with applicable legal mandates, our policies, or industry standards.
· For any other purpose not listed here, with your consent.
In addition to the above purposes, we may collect and summarize customer and visitor information in a non-personal, aggregate format for any purposes, including statistical or research.
6. HOW DO WE SHARE YOUR INFORMATION?
LGO may share your information with third parties as outlined below:
Service Providers. We share certain personal information with third parties that perform services for us such as delivering products, data storage provider and hosting services to provide the Service. We will only share personal information with service providers as necessary.
Legal Process. We may disclose personal information in response to subpoenas, warrants, court orders, government inquiries or investigations, or to comply with relevant laws and regulations. We may also disclose information to establish, exercise, or protect the rights of our company, employees, agents, and affiliates; to defend against a legal claim; to protect the safety and security of our visitors; to detect and protect against fraud; and to take action regarding possible illegal activities or violations of our policies.
Business Transfers. We may share personal information with another company that buys some, or all, of the assets or stock of LGO, and that company may use and disclose personal information for purposes similar to what is described in this policy.
Other
Consumers.
We may share you reviews about the Service to advertise and market our Service,
including in our advertising or through our social media accounts.
7. DO WE SELL YOUR INFORMATION?
No, we do not sell your information, and we have not sold your information during the past twelve (12) months.
8. HOW DO WE PROTECT YOUR INFORMATION?
We take appropriate technical and organizational security measures designed to protect the security of any information we process, in relation to the risk and the nature of the data that needs to be protected. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet is 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to improperly collect, access, steal, or modify your information. Transmission of information to and from our website is at your own risk. You should only access the website within a secure environment.
9. WHAT ARE YOUR PRIVACY RIGHTS?
Privacy laws vary depending on where you live. Under certain laws, such as the California Consumer Privacy Act (CCPA) or analogous laws, which may apply to you, you may request to correct, amend, access, or delete information. These requests can be made by logging into your account or by emailing privacy@localgames.online. You can also write to us to submit a request at:
Local Games Online LLC
8 The Green, STE B,
Dover, Delaware 19901
United States
We will not discriminate against you for making a privacy request or asserting your privacy rights. To protect your privacy and security, we may need to take reasonable steps to verify your identity before granting your request.
If you live in a place with privacy laws like the CCPA, such as California, you have the right to do the following:
· Access and Correction: You can access and correct information.
· Disclosure: You can request that we tell you the categories of information we have collected about you, the categories of sources from which the information is collected; our reasons for collecting the information; the categories of third parties with whom we share the information; and the specific pieces of information that we have collected about you.
· Deletion: You can ask us to delete your information. Please note that if you share information with other users or post it publicly, we will not be able to delete such third-party access to your information.
· Restriction of Processing: You can restrict how we process your information, so that your data will be marked and only be used for certain purposes.
· Data Portability: You can receive the information we have about you, which you have provided to us, in a common electronic format. You can then send that data to a third party without interference from us.
· Objections: You can object to our processing of your information. If your information is processed for direct marketing purposes, you also have the right to object to the processing of information for such marketing, including for profiling purposes.
· Withdraw Consent: You can withdraw any consent you have previously given us at any time. While that will not change whether your previous consent was effective, your withdrawal will go into effect for us going forward.
Complaints: You can make a complaint to your applicable supervisory authority.
California’s Shine the Light Disclosure. The California “Shine the Light” law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we share certain categories of Personal Information (as defined in the Shine the Light law) with third parties for their direct marketing purposes.
10. NOTICE OF FINANCIAL INCENTIVE
LGO may provide special offers and benefits to users who sign up to receive communications from us via email, chat, and social media. The information we request from users when they sign up may include the customer's email address or phone number as well as name, partial birthdate, product preferences or other information that allows us to tailor our communications. These incentives may result in differences in our prices or services offered to consumers and may include lower price for goods and services (e.g., discounts and other promotions).
Please note that participating in any financial incentive program is entirely optional and participants may withdraw from the program at any time. Users may opt-in online and can opt out of the programs at any time by contacting by using the unsubscribe methods provided for that communication channel such as unsubscribe links in email messages.
Each financial incentive or price or service difference related to the collection and use of personal information is based upon our reasonable, good-faith determination of the estimated value of such information to our business, taking into consideration the value of the offer itself and the anticipated revenue generation that may be realized by rewarding brand loyalty and repeat purchases. We calculate the value of the offer and financial incentive by using the expense related to the offer.
11. HOW LONG DO WE KEEP YOUR INFORMATION?
We keep your information no longer than reasonably necessary to fulfill the purposes for which we collected it in the first place, except where the law or a court order allows us to keep it for longer. We may also delete your information, content, and account if we decide it violates our Terms or any applicable laws.
12. DO WE TRANSFER YOUR INFORMATION TO ANOTHER COUNTRY?
If you are using the Service from a location outside of the United States, your connection will be through and to servers located in United States and the EU, and all information you provide will be processed and maintained in our web servers and internal systems located within the United States and the EU. By using the Service, you authorize and consent to the transfer of personal data to the United States and the EU.
13. HOW DO WE PROTECT THE PRIVACY OF CHILDREN?
We will never knowingly collect any personal information about anyone under the age of 18. If we obtain actual knowledge that we have collected personal information about someone under the age of 18, that information will be immediately deleted from our database. Because we do not collect such information, we have no such information to use or to disclose. We have designed this policy to comply with the Children’s Online Privacy Protection Act (COPPA).
14. PRIVACY PRACTICES OF THIRD PARTIES
Our website and Service may include content or links to content, products, or services provided by third parties. This Privacy Policy only addresses our own use and disclosure of your information. Information provided to, or by, third parties, is governed by those parties’ own privacy policies. We encourage you to read these policies before providing your information to a third party.
15. HOW CAN YOU RECEIVE/OPT-OUT OF MARKETING COMMUNICATIONS?
You can unsubscribe to marketing emails at any time by clicking the unsubscribe link within the email or by contacting us at support@localgames.online. Please note that even if you unsubscribe from advertising emails, we will still send you necessary, non-promotional emails about your purchases, account, or updates to our Privacy Policy or Terms. However, you are not required to receive marketing emails from us to place an order or use our Service.
16. DO WE RESPOND TO DO NOT TRACK (DNT) SIGNALS?
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. We do honor DNT signals and will not track, plant cookies, or use advertising when a DNT browser mechanism is in place.
17. HOW WILL YOU KNOW IF WE CHANGE OUR PRIVACY POLICY?
Our Privacy Policy may change from time to time. We will notify you of changes by posting a revised version of the Privacy Policy on this website and updating the “Last Updated Date” at the top of the Privacy Policy. You should check this website periodically for updates. If we make material changes to the Privacy Policy, then we will provide notice through our Service or by other means, as legally required. You acknowledge that your continued use of our Service after we publish or send a notice about our changes to this Privacy Policy means that the collection, use and sharing of your Personal Information is subject to the updated Privacy Policy. If you object to any changes, you should discontinue your use of our website and the applicable Service.
18. HOW CAN YOU CONTACT US?
If you have any questions regarding our Privacy Policy, you may contact us at: privacy@localgames.online